Article 1 (Consent to the Collection of Personal Information)
RM Co., Ltd. (hereinafter referred to as the "Company") provides a procedure for users to click the "Agree" button or the "Cancel" button regarding the content of the Company’s privacy policy or terms of use. If the "Agree" button is clicked, it is deemed as consent to the collection of personal information.
Article 2 (Personal Information Collection Items)
For consultation through online inquiries, the personal information items processed are as follows:
Collected items: Name, Email, Phone Number
Article 3 (Purpose of Using Personal Information)
The Company does not disclose users’ personal information without prior consent and collects personal information as follows to facilitate customer inquiries and provide various services.
All information is used solely for the purposes stated above. If the scope, purpose, or use of collected information changes, prior consent will be obtained.
- - Name: To verify identity for product inquiries
- - Email, Phone Number: To provide notifications regarding product inquiries and events, and to offer information about new services and products (via DM, SMS, email, etc.)
Users may refuse to consent to the collection and use of their personal information.
However, refusal to consent may result in an inability to provide consultation through online inquiries, and access to services and benefits may be restricted.
Article 4 (Retention and Use Period of Personal Information)
In principle, personal information is destroyed without delay after the purpose of its collection and use has been achieved.
Additionally, if it is necessary to retain information in accordance with relevant laws such as the Commercial Act or the Act on the Consumer Protection in Electronic Commerce, the Company will retain the information for a certain period as prescribed by those laws.
In such cases, the information will be used solely for the purpose of retention, and the retention periods are as follows:
- - Records related to contracts or withdrawal of subscriptions: 5 years (Act on the Consumer Protection in Electronic Commerce)
- - Records related to consumer complaints or dispute resolution: 3 years (Act on the Consumer Protection in Electronic Commerce)
- - Records on the collection, processing, and use of credit information: 3 years (Act on the Use and Protection of Credit Information)
- - The Company processes users' valuable personal information securely and prevents leakage by destroying it through the following methods:
- - Personal information printed on paper is destroyed by shredding or incineration.
- - Personal information stored in electronic file formats is deleted using technical methods that make the records unrecoverable.